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SITA helps companies in every sector of the industry and every corner of the globe to meet their business goals. What can we do for you?

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Latest customer stories

Climbing higher: SITA and Iraqi Airways

Climbing higher: SITA and Iraqi Airways

22 November 2017

As we continue to expand our route network across the globe, we needed a world-class reservation center that could assist our passengers across our network 24/7. SITA was able to quickly provide us with a global presence with a fully-trained team. It also ensured that the center was able to accommodate our future growth as our network and operation continues to expand.

Mr. Abbas Hammoodi, E-Commerce & Systems Manager, Iraqi Airways
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Munich Airport - service excellence during rapid growth

Munich Airport - service excellence during rapid growth

14 June 2017

We owe this success not least to SITA’s commitment and professionalism. You worked continuously in and around our terminal – we are ‘World Champion’ and would like to thank you for it!

Maria Dahlhaus and Stefan Landes, Managing Directors, Terminal 2 Gesellschaft mbH &Co oHG
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Finnair chooses Airfare Insight

Finnair chooses Airfare Insight

17 January 2017

Today the market for airfares is extremely competitive and can change rapidly. SITA’s Airfare Insight gives us an immediate and clear view of what is happening in the market, allowing us to make informed and timely changes to our pricing, providing our passengers with the most competitive airfares available.

Tomi Hänninen, Vice President, Revenue Management & Pricing, Finnair
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Airports Authority of India

Airports Authority of India

27 December 2016

India is the world’s fastest growing country and is forecast to become the third-largest over the next two decades. To keep pace with growth, the Airports Authority of India (AAI) identified a series of initiatives.

Maneesh Jaikrishna, Vice President, India and Subcontinent, SITA
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Vistara - getting technology right from the start

Vistara - getting technology right from the start

22 December 2016

As a new airline we needed highly reliable service and consistent support. With its cloud services, SITA minimizes disruptions and provides a service that we trust. This is the reason we reposed our confidence in SITA from the very beginning.

Captain Gopala Subramaniam, Chief Pilot, Vistara
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The path to evolution and growth

The path to evolution and growth

24 October 2016

Horizon® offers a system that will continue to effectively respond to Air India’s ever-evolving, complex mix of customer needs, market shifts and competitors to achieve its destiny as per the turnaround plan in the India transportation marketplace.

Ashwani Lohani, Chairman and Managing Director of Air India
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Kuwait Airways - Leading IT services for a leading airline

Kuwait Airways - Leading IT services for a leading airline

05 July 2016

SITA is our valued strategic partner currently implementing world-class connectivity for airlines and deploying state-of-the-art technology which will be the backbone of Kuwait Airways.

Abdulmunim S. Abdulsalam, Director Information Technology Department, Kuwait Airways
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TAAG - Powering growth with SITA Horizon

TAAG - Powering growth with SITA Horizon

05 July 2016

We’ve developed a very close relationship with SITA. We are a demanding customer. We want to improve TAAG’s situation quickly and put a lot of focus on it from a customer side and SITA have responded.

William Boulter, CCO, TAAG Angola Airlines
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A smaller airport that’s thinking big

A smaller airport that’s thinking big

14 April 2016

PVD is now a bona fide international airport poised to grow by tapping an underserved international market and providing an alternative to international travelers in the northeast.

Tim Pimental, Assistant Vice President – Air Service Development, T.F. Green Airport
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Inframérica - connected with smart technology in Brazil

Inframérica - connected with smart technology in Brazil

07 April 2016

It was essential that we changed the culture about how the space and resources were allocated. There was not enough room to accommodate new airlines. Common use technology allows us to utilize all counters more effectively.

Roberto Luiz Oliveira, Air Business Manager at Consorcio Inframérica
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